Cromwell Place Surgery

We are pleased to advise you that after several years of preparation the work to extend and improve the surgery premises has now started.  What lies ahead is approximately 10 months of building works – which – as we will be working from the premises throughout the work – will not be without its’ challenges.  Over the next few weeks some of the most disruptive and noisy internal work will be taking place as the contractors dig one metre deep pits internally to establish whether there is a need to underpin the existing foundations in order to support the new first floor.  We apologise for the inconvenience that this will represent – and ask for your patience and good humour should you be attending the practice during this period.  We would also ask that you take account of any additional signage as there will be times when access around the building will be altered in order to allow the contractors to work. 

If work continues at the planned rate the ground floor will be largely operational again by Christmas – at which time the work will continue above to provide the additional consulting and administrative space.

Further updates will follow as work progresses.

We have now moved our clinical records system to System One which is a system used by the majority of local surgeries and hospitals.

Prescriptions online The online ordering system is now called SystmOnline We are in the process of sending out details on how to connect to the new system along with new Passwords etc New details will be sent via SMS message or email so please look out for them. If you need to order any medication before you receive your new details please send an email: capccg.cpprescriptions@nhs.net or bring your repeat slip in person to Reception

Online Services Our online services have now changed to SystmOnline. We are in the process of sending out new details on how to connect to the service along with new login and password details.

We ask for your continued patience while this happens and everyone gets used to new systems