Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible. If the service you received has pleased you we would obviously be happy to hear from you.

Louise Waller
Cromwell Place Surgery
Cromwell Place
St Ives
Cambridgeshire
PE27 5JD
Telephone: 01480 462206
Email: cromwell.place@nhs.net

Our leaflet ‘Procedure for Comments and Complaints’ is available below or from the reception desk.

Complaints Leaflet 2017