Violent or abusive behaviour

We will always strive to treat all patients and visitors to the practice with courtesy and respect as we consider it essential that staff, patients and visitors feel this is a safe and secure environment.

Violent or abusive behaviour will not be tolerated at any time.

This includes but is not limited to:

  • Violence, threats of violence or wilful damage
  • Raised voices, shouting or swearing
  • The use of offensive racial or sexual remarks or derogatory comments

The Partners and management respect the rights of each individual and will take action where abuse of any kind is demonstrated.