All surgeries are by appointment and these can be made either in person, by telephone on 01480 462754 between 8.00am and 6.00pm Monday to Friday or on-line 24hrs a day. Patients wanting to register for on-line services should contact the surgery to request a PIN number and temporary password.
For those patients who have a medical condition that requires urgent attention same day appointments are always available.
If you find you cannot keep an appointment, please let us know as soon as possible so that the appointment can be offered to another patient. Patients who are registered for internet access can cancel appointments on-line.
There may be occasions when, for specific health problems you would prefer to consult with a doctor of the same gender as your own. We understand this and are happy to arrange it for you.
If at any time you should need to make an appointment for an examination of an intimate nature, please feel free to ask for the presence of a chaperone. If you tell us when you book the appointment this would help to minimise any potential delay.
You may have a problem that can be dealt with on the telephone, and it may be possible to speak to your doctor rather than make an appointment. Telephone 01480 462754 to arrange a telephone consultation.
The Nurses or Office Staff can answer many queries, such as results of tests, or problems with hospital appointments.
Our nursing team offer appointments both morning and evening throughout the week.
Nurse appointments are available offering a wide range of procedures including dressings, removal of stitches and ear syringing each day. Book appointments with a member of the nursing team via Reception or by phoning 01480 462754.
Minor surgical procedures can be undertaken by prior arrangement with your Doctor.
Healthcare assistants are an important part of the nursing team providing support to both the doctors and nurses. They are not however qualified to answer questions about the management of any medical condition. Queries of that nature should be made to either a nurse or your doctor.