Appointments

All surgeries are by appointment and these can be made either in person, by telephone on 01480 462754 between 8.00am and 6.00pm Monday to Friday or on-line 24hrs a day. Patients wanting to register for on-line services should contact the surgery to request a PIN number and temporary password.

For those patients who have a medical condition that requires urgent attention same day appointments are always available.

If you find you cannot keep an appointment, please let us know as soon as possible so that the appointment can be offered to another patient. Patients who are registered for internet access can cancel appointments on-line.

There may be occasions when, for specific health problems you would prefer to consult with a doctor of the same gender as your own. We understand this and are happy to arrange it for you.

If at any time you should need to make an appointment for an examination of an intimate nature, please feel free to ask for the presence of a chaperone. If you tell us when you book the appointment this would help to minimise any potential delay.

You may have a problem that can be dealt with on the telephone, and it may be possible to speak to your doctor rather than make an appointment. Telephone 01480 462754 to arrange a telephone consultation.

The Nurses or Office Staff can answer many queries, such as results of tests, or problems with hospital appointments.

Nursing Services

Our nursing team offer appointments both morning and evening throughout the week.

Nurse appointments are available offering a wide range of procedures including dressings, removal of stitches and ear syringing each day. Book appointments with a member of the nursing team via Reception or by phoning 01480 462754.

Minor surgical procedures can be undertaken by prior arrangement with your Doctor.

Healthcare assistants are an important part of the nursing team providing support to both the doctors and nurses. They are not however qualified to answer questions about the management of any medical condition. Queries of that nature should be made to either a nurse or your doctor.

 

West Cambridgeshire Federation

The Surgery is hosting a new service (opened October 2018) to help with ROUTINE demand for appointments.

Patients will be able to book by calling the surgery.  If you are a patient here, we can now offer you alternative times after the surgery is usually closed.

The staff will comprise of Doctors, Nurses and Healthcare Assistance from Cromwell Place and/or other GP surgeries. 

The following appointments that the staff can see you for are listed below;

GP routine appts only

Nurse – pill checks, routine dressings, removal of stitches, B12 injection – but the patient must bring the injection with them

HealthCare Assistant -Blood pressure checks, height, weight, pulse and BMI.

As the service grows we will be able to offer other appointment types so this list is not exhaustive.

During the opening times for the extended access appointments  staff will be unable to help with any enquires/repeat prescription request etc that are to do with Cromwell Place.  You will be asked to come back during our normal working hours.

Extended access will be Evenings – 6.30pm – 8.30pm (alternating days of the week over a 2 week period) and Weekends 8.30am-12.30pm (alternating Saturdays and Sundays).  To book an appointment please call the usual number and the surgery will offer you an appointment time.  Patients can also be seen at alternative surgeries, which are; The Acorn Health Centre – Huntingdon, Buckden Surgery – St Neots and Cornerstone – March.